Strategies to maximise your payment performance in the time of crisis


With Laurence Lascelles and Haroon Mohammed, Ingenico



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In this time of exceptional crisis, which has shaken consumer behaviour and caused a shift in traditional business models, it is more important than ever to adapt your business.


Have you considered new ways of working with your customers? Do you know how online payments can be a lever to help ensure business continuity? In this webinar two of our payments experts Laurence and Haroon who have been in the frontline of helping our existing customers and also boarding new businesses online will share their insights.


Learn about how to optimise your online payment capabilities, extend your customer reach and enhance payment performance to drive growth and maintain business continuity. With use cases and insights from our own transaction data, expert view and lessons learned from helping our customers across Europe, this webinar is a must attend for those in ecommerce looking to further their business.



Key takeaways


Current e-commerce landscape in UK (key figures in general but also impact of Covid, what industries were affected, trends that have come to light, predictions for the future)

Use cases of how businesses across Europe adapted and thrived.

Payment solutions beyond online acceptance to ensure business continuity

Managing Refunds, Chargebacks

Future lessons



Laurence Lascelles

Key Account Manager, Ingenico ePayments UK

Haroon Mohammed

Business Development Manager, Ingenico ePayments UK

Moderated by


Sangeetha Narasimhan

Marketing Director, Ingenico ePayments