Omnichannel Payment trends 2021

Download our free Position Paper to discover the 2021 omnichannel payments trends that merchants should heed!

Fast changes in all sectors

This year, the biggest challenge for all businesses will be how they continue to adapt and react to the ever changing new normal we are all experiencing. With the COVID-19 pandemic accelerating the shift to online and cashless payments, many businesses have had to adapt quickly. 

With this due to continue for the foreseeable future, it is important to explore the key trends and developments in omnichannel across retail, QSR, EVC, transport, parking and vending

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80%

of consumers reported using a mobile phone in-store to check product reviews.

75%

of transactions are now contactless in Europe.

50%

thinking that cash will disappear completely at some point in the future.

Lee Jones, Managing Director Northern Europe, GSV:

"We expect an even greater shift towards a cashless society across all key sectors, making the buying experience quicker and more convenient ."

Payments trends to follow

At Ingenico, we want to provide you with our experts' insights on how payments will be shaping 2021. In this free Position Paper we tackle 6 key topics to help you make your business ready and adapt to these fast changes:

  • Retailers adapting to more connected retail consumers
  • Quick Service Restaurants (QSR) on a business transformation journey
  • Fuel retail and the transition to EV 
  • Mobility as a Service driving the transport sector 
  • ePayment solutions in parking will continue to grow
  • Touchless user experiences set to reshape the future of vending
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